Reviews

See What People Are Saying About Our Service:

Your guys did an outstanding job! They were both very friendly and very informative. We are so happy that we brought our business to you. Jeff did the duct work for my son's room and it works awesome. We are extremely pleased with everything. Thanks again so much for all that you've done for us recently and over the past few years. Your company is top notch! Sammy F.

Integrity is the reason I've used A Quality HVAC for over 10 years.  Having owned multiple rental homes as well as my own home, I have met a lot of service people. Most are utilized once or twice and then there is reason to find a replacement. However, when it comes to heating and cooling, I have not used a single other vendor since my first dealing with Clint at A Quality - and I've always been happy to pay them for their service. A Quality is fair, trustworthy and dependable (if they say they are going to be there at 8am - they will be there). To me that equals Integrity and that has made me a loyal customer. Bill W.

A Quality HVAC rates 5 stars in my book. I highly recommend them. I called late in the evening and Bryan had one of his technician at my house the next day. Maurice (the technician) was very professional, courteous and thorough. Since I was not home when Maurice arrived, Bryan called me with several updates on the status of the repairs and options regarding replacement parts. I did arrive home as Maurice completed the needed repairs and he explained what repairs were needed, showed me the damaged parts and explained how they might have been damaged. He then offered some easy and efficient suggestions on how to better maintain my unit. The cost of the repair was very reasonable and the service was excellent. I will continue to recommend A Quality HVAC to my friends and family. Thanks Bryan and Maurice for your quick and superb service. Melody B.

I have had A Quality HVAC put 3 AC units in 2 properties that I own. They were prompt, professional and the pricing was very competitive versus anything else I looked at. They also serviced the old AC units and any repairs they did were done promptly and professionally. I also leased space in a commercial office complex where they were the servicer of the HVAC systems. They had a great reputation with the owner and the tenants. I would highly recommend them for any Heating or AC job. David C.

A Quality HVAC was such a pleasure to work with. I called first thing on a Monday morning and they were so accommodating to us. They had someone out to our house promptly and their customer service was impeccable. They were upfront, honest and so personable. I'd highly recommend this company to anyone and will continue to use them in the future. Megan E.

Answered the phone on a Sunday night and had a tech here at 8am Monday. Very friendly and reasonable pricing. John A.

I had my AC go out around 11pm. We had my daughters birthday party scheduled with a bunch of kids staying the night so I needed someone out quick! I looked on Yelp and seen the reviews so I called around midnight and left a message. I didn't expect a call right back but I did, they set up a time for first thing in the morning. Tech came out and made quick work of troubleshooting the issue. I have worked with AC units before so I pretty much knew what the problem was, but had to work on the other side of town that day. I was nervous to have someone look at it because of horror stories that I have heard AC companies ripping customers off. I couldn't have been more pleased to hear the low cost of the repair and timely matter that it was done! I would highly recommend this company and will be my primary service provider moving forward. Justin B.

I have been using A Quality for ten years. The service is superior and their immediate response to my needs is exemplary. I recently had a difficult situation when trying to explain to a client in layman's terms the process of the work completed for them. Bryan took the time to write up a detailed paragraph so that my client knew exactly what was done for them. It was incredibly helpful and I am grateful for him....Thanks! Holly M.

We have been using A Quality HVAC for several years for four different homes, including regular maintenance, unit replacement due to theft and various other needs. I've always had very rapid responses to my calls (even on weekends and holidays) and the service folks are always on time, respectful and very knowledgeable. And importantly, the service employees are not paid on commission which means you can trust their assessments of what you actually need. Combine all that with very reasonable pricing and A Quality HVAC can't be beat! Kandi T.

Great Customer Service! Always on time and they're very honest, they've never done work just to bill you, only what's needed. I've used them for over 10 years for everything from annual maintenance to new units. Ryan C.

My Air Conditioner (AC) stopped working last night and this morning I call this company because of the only review. They do honor the $15 discount advertised on this site. I was given a specified time (3-5 p.m.) and was called at 2:48 and was told that the technician will be at my home in 20-30 minutes. Enrique showed up (within the time the office said he would) and introduced himself and then listen to what I had to say of the situation. He went to investigate the problem and checked everything. His analysis was spot on! We were quoted a fair price for the faulty capacitor and then he promptly replaced the items. During the repair service, Enrique gave me some advice on how to diagnosis problems in the future and fully explained how the system works! After he replace the faulty part, Enrique checked the entire system from the unit to the air handler to the air flow in the vents. Great customer service! I would recommend this company to anybody. In March of this year I had George Brazil come out to assess my AC units and they said they were in great shape, but when they assessed my AC units at my rental home they were able to tell the capacitor was going to break and it did. George Brazil could tell one capacitor was going bad on one unit but not the other????? Then they try to sell you an annual service program and if something needs repair during that time, you still have to pay for repairs just at a discounted rate (big deal). I will use this company to assess my HVAC units in the future. Mark P.

I've used A Quality HVAC to service my AC units for the past 10 years. They're always very professional and on time. Being in Arizona you need to have an AC company you can trust because you can't go without AC in the summer. There's a bunch of companies out there that will suck you in with low prices for service checks that turn into huge bills. You won't get that here, they will always shoot straight even if it's not what you want to hear. I will and do recommend them to any family member or friend looking for a great AC company. Ryan C.

I was referred to A Quality HVAC by a friend and I was not disappointed. They are very honest and reliable. I first used them when I was rehabbing a home in Surprise. I was very happy with the whole experience. When I needed some HVAC work done on another home in Goodyear, they came through again. I will continue to use A Quality HVAC in the future. Tom G.

I can not express in words the relief I have in finding a reputable company for HVAC after 18 years in living in the valley. A quality HVAC not only answered my questions via phone ahead of time as best they could (something every other AC company will not do) they also not only fixed my issue with my main air handler drain being plugged quickly & efficiently but as well took care of a once over on my unit since another company (ace air) did shoddy work at an excessively repulsive price ($1200 for a capacitor & fan motor, I was without AC for 10 days waiting for the part causing me to have a seizure from heat stroke and a bill to pay off for over a year, They refused to warranty their "work" if I wouldn't sign up for their service plan, which I wouldn't since I didn't ever want them stepping into my home again. As a single female, a lot of times we are left to feel like prey for the frenzied commission based vultures in the HVAC field & we are at their mercy 100% in blazing desert summers with animals & humans not able to sustain life without ac... Central Air settled the West. Let's make this industry honorable again. A quality HVAC is not a step in the right direction but a HUGE LEAP in the right direction... I wish more companies could be reminded of what ethics are. Words are not enough to express my gratitude. Thank you so much A quality HVAC.. truly. Jennifer C.